Healthcare AI that tracks, prepares, submits, and chases prior authorizations automatically — so approvals stop bottlenecking care and your front office stops living on hold with payers. Patient intake handled too, without the hold music.
Every practice manager knows the math: prior auth is hours of skilled staff time spent on payer websites and hold music, delaying care the provider already ordered. It’s repetitive, rule-based, deadline-driven — and automatable end-to-end.
Orders and scheduled procedures that need authorization get identified from your schedule automatically — with each payer’s current requirements attached — days before they become an urgent problem.
Forms pre-filled from chart data, documentation checked for completeness, submissions filed through payer portals — with a human review step exactly where your compliance needs it.
Pending auths get checked on each payer’s cadence; stalls, denials, and requests for more information route to your staff with full context — no more ‘I’ll check on that Friday.’
Scheduling, reminders, forms, and the 8am Monday queue — answered in parallel so patients stop hearing ‘your call is important to us.’
The most-hated job in a private practice, named and closed: from “order placed” to “authorization on file” — tracked, submitted, and chased without your staff on hold. Flat fee, live in about 30 days, month-to-month after.
Prior auth is where we start in healthcare — one piece of how an AI operations partner for service businesses runs the whole practice back office.
Prior authorization automation identifies orders requiring payer approval, pre-fills and submits authorization requests with the payer’s current requirements, checks status on each payer’s cadence, and escalates denials or information requests to staff with full context — reducing skilled front-office hours spent on portals and hold queues.
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